Business Program Manager III, Customer Experience, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in program or project management in an enterprise, cloud, or technology environment.
- Experience working with executive-level clients or stakeholders.
Preferred qualifications:
- Experience in the business technology market as a program manager in Software-as-a-Service (SaaS), cloud computing, or emerging technologies.
- Experience with cross-functional engineering, sales, and marketing teams in cloud computing or related fields.
- Experience managing expectations, needs, and priorities of executive internal stakeholders based on the overall goal and program success.
- Experience working effectively on a product, team or process.
About the job
As part of the Google Cloud Go-To-Market (GTM) strategy and operations team, you will be focused on prioritizing, designing, and executing planned programs for all go-to-market sales teams that help drive the global priorities. This entails managing programs that span across Google Cloud platform product and solution areas, industry and technical competency building, and the standardized operational pattern of the business. In this role, you will consult and collaborate with account teams and cross-functional leaders to craft and deliver curated agendas for customer engagements that will inspire, engage, and educate enterprise decision makers to drive business objectives, while providing excellent customer experiences. You'll apply your business and technical skills and your understanding of the cloud solutions and technology landscape to facilitate meaningful dialogs and demonstrations. As a Program Manager, You will lead internal and external stakeholders, driving cross-functional relationships to ensure program utilization and partnering with in-region teams to deliver excellent customer experiences globally.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $158,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Scale the work of the Google Cloud GTM teams by creating, defining, running, and reporting on global cross-functional programs according to business needs.
- Measure and report on key metrics to identify any need to change course, cancel or scale the programs effectiveness globally.
- Communicate status and identify any obstacles and paths for resolution to stakeholders, including executive leaders, in a transparent, regular, professional, and timely manner.
- Establish expectations and rationale on deliverables for stakeholders and contributors.
- Provide program performance feedback to enable efficient cross-functional operations and iterate on the program effectively, rapidly, and at scale.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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