Program Manager, Data Center Operations Organizational Resilience
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Minimum qualifications:
- Bachelor's degree in Human Resources, Organizational Development, Business Administration, a related field, or equivalent practical experience.
- 5 years of experience in organizational development, learning and development, change management, or a related field, with a focus on building organizational resilience.
- Experience supporting workforce planning and new data center site launches.
- Experience in developing and implementing learning strategies across geographical locations.
Preferred qualifications:
- Experience in a data center/operations/computing infrastructure-related role, and in multi-tiered distributed application environments.
- Experience with AI tools and how best to utilize custom-AI agents to drive knowledge and skill development in the field.
- Knowledge of skill reinforcement in the flow of work utilizing AI and procedures.
- Strategic thinker with the ability to translate vision into actionable plans.
- Results-oriented with a focus on measuring impact and driving continuous improvement.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Develop, draft, and manage an annual learning and development strategy focused on organizational resilience for all EMEA locations.
- Collaborate with facility business leaders to identify specific learning needs and tailor programs accordingly.
- Oversee the creation and delivery of engaging and effective training materials, leveraging various modalities (e.g., e-learning, video, AI, workshops, scenario planning exercises and simulations).
- Partner with the workforce strategy team to integrate organizational resilience principles into the planning and execution of new EMEA site launches (Project Point-Nemo).
- Identify potential resilience risks associated with new site development and propose mitigation strategies.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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