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Strategic Partner Development Manager, Google Customer Solutions

GoogleToronto, ON, Canada; New York, NY, USA; +3 more; +2 more

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Toronto, ON, Canada; New York, NY, USA; San Francisco, CA, USA; Los Angeles, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in business development, partnerships, product management, or tech consulting.
  • Experience in managing multiple internal/external projects.

Preferred qualifications:

  • Ability to promote, influence, and drive large-scale product integrations.
  • Ability to exceed quarterly business goals within the context of channel partnerships.
  • Ability to manage cross-functional internal and external stakeholders and influence their prioritization and Objectives and Key Results (OKRs).
  • Ability to think strategically about issues and develop recommendations and action plans.
  • Ability to communicate with stakeholder groups of all levels, on both technical and non-technical matters.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for Google. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a Strategic Partner Manager, you will build and enhance successful partnerships, influence internal and external partners, and implement strategic partnership plans. You will help both large, incumbent technology platforms and venture-backed technology start-ups, and all who provide native digital advertising solutions to small businesses, with a variety of projects ranging from helping partners build entirely new businesses promoting online advertising to their existing client base to discussing agreements and relationships.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $134,000-$196,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage and maximize customer acquisition and business generation through Google's Small and Medium Businesses (SMB) channel partners.
  • Implement processes for managing, engaging, and expanding partnerships.
  • Develop account plans with focus towards identifying creative, business generating initiatives.
  • Lead cross-functional team (e.g., Marketing, Sales Developer, Training, Editorial/Optimization, Product) towards a common goal with specific partners. Train new partners on how to promote and fulfill Google advertising products.
  • Forecast and report business and other key metrics, including tracking actual progress toward forecasts. Lead projects focused on the growth of the program. Speak at relevant industry events as a Google advocate.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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