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UX Research and Manager

GoogleMountain View, CA, USA; New York, NY, USA; +2 more; +1 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; Seattle, WA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in an applied research setting or similar.
  • 5 years of experience leading design projects and managing people or teams.
  • Experience shipping 0-to-1 or emerging technology products.
  • Experience with Artificial Intelligence and Machine Learning technologies.

Preferred qualifications:

  • Master's degree or PhD in Anthropology, Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, Cognitive Psychology, or other fields.
  • 10 years of experience conducting User Experience (UX) research on products and working with executive leadership (e.g., Director level and above).
  • Experience leveraging a range of qualitative and quantitative research methods and analysis techniques in a disciplinary environment.
  • Experience working in a startup environment with a passion for emerging products.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear goal of the future of user experience and have the courage to pursue forward-thinking design.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.

UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.

In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality.

Labs is a group focused on incubating early-stage efforts in support of Google’s mission to organize the world’s information and make it universally accessible and useful. Our team exists to help discover and create new ways to advance our core products through exploration and the application of new technologies. We work to build new solutions that have the potential to transform how users interact with Google. Our goal is to drive innovation by developing new Google products and capabilities that deliver significant impact over longer timeframes.

The US base salary range for this full-time position is $224,000-$315,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based user-centric solutions.
  • Own project priorities in alignment with product goals, and oversee allocation of resources within the project.
  • Drive ideas to improve products and services through research related insights and recommendations.
  • Lead teams to define and evaluate product, service, ecosystem impact. 
  • Own strategy discussions through research by analyzing, consolidating, or synthesizing known user, product, service, or business needs.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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