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Senior UX Researcher, Ads Privacy and Safety

GoogleNew York, NY, USA; Mountain View, CA, USA; +2 more; +1 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Mountain View, CA, USA; Seattle, WA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in product research in an applied research setting, or similar.

Preferred qualifications:

  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Experience in partnering with User Experience Design (UXD) and cross-functional to amplify research and improve the user experience.
  • Experience with User Experience Researcher (UXR) to influence strategic decision making, communicate strategic concepts, facilitate understanding and shape product strategy.
  • Knowledge of user trust, privacy or digital marketing/Ads.
  • Ability tp lead, collaborate and influence in a highly matrixed, and ambiguous space
  • Excellent communication skills with the ability to articulate positions, and respectfully challenge partners and stakeholders with new product design thinking.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

In this role, you will be using insight to drive user-centric product strategies and solutions, to scale across Google Ads.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Scope, conduct, and analyze research to understand user needs, behaviors, and goals through rigorous mixed method research approaches (both qualitative and large-scale quantitative surveys) to generate deep and actionable user insights in complex spaces.
  • Build relationships with cross-functional and User Experience (UX) partners to identify and address knowledge gaps and synthesize related insights to bring visibility to key user needs and perceptions.
  • Work with design and UX content design to ensure that research insights translate into validated design concepts and cohesive product and experience strategies.
  • Develop research that feeds into the broader team's measurement strategies, in order to assess the impact of the work.
  • Design the UXR practice not only as a means to drive human-centric solutions, but as a way of understanding and driving strategic conversations in a complex problem space.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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