UX Writer and Content Designer, Search Trust, Quality
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
- Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
- Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
Preferred qualifications:
- Experience working in sensitive content areas that require partnership with legal and policy.
- Experience working on generative AI products.
- Experience designing across multiple platforms.
- Excellent communication, collaboration, and presentation skills.
About the job
As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.
As a UX Writer and Content Designer on the Trust and Quality team, you'll help lead what's next for Search by shaping clear, reliable, and high-quality experiences focusing on generative AI. You'll develop and implement innovative content strategies, patterns, and training methods, leveraging user feedback and data to evolve interactions in a fast-paced and often ambiguous environment. You’ll collaborate with designers, researchers, product managers, engineers, and modeling teams to build user confidence and elevate the quality and trustworthiness of Search AI experiences.
In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
The US base salary range for this full-time position is $115,000-$166,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Develop and execute impactful content strategies, crafting clear, user-centered content, guidelines, and standards for critical user journeys across a range of user experiences, including generative AI responses.
- Evolve, implement, and govern scalable content systems, style guides, and best practices to ensure consistent quality, and effectiveness across all user touch points.
- Contribute to content design projects from discovery, strategic planning, and stakeholder alignment through execution and iterative refinement, resolving challenges.
- Lead user understanding by leveraging research, testing, and data to translate concepts and user needs into clear, accessible, and intuitive language and UX strategies.
- Collaborate with and influence cross-functional partners (e.g., Design, Research, PM, Engineering, Legal, Marketing) to shape product strategy, advocate for user needs (including accessibility and inclusivity), and deliver cohesive experiences.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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