Trust and Safety Analyst, Egregious Harms
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, or related fields.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language.
Preferred qualifications:
- Master's degree in relevant field.
- 2 years of experience in Trust and Safety, product policy, privacy and security, legal, compliance, risk management, intel, content moderation or similar.
- Ability to think strategically and identify emerging threats and vulnerabilities.
- Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.As a part of the Non-consensual Intimate Imagery (NCII) Enforcement team, you will be a critical part of our T&S organization. You will be dedicated to safeguarding users by navigating the global regulatory landscape and developing enforcement strategies against NCII. You will become a subject matter expert in this crucial abuse space, building cross-functional relationships with our Engineering, Product, Legal, and Service Delivery teams. You will be proactive, organized, and innovative, who can systematically analyze data, address cases, and implement scalable solutions to ensure a high-quality, safe user experience across all our products.
This role may review graphic, controversial, and sometimes offensive content during the course of the role.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Implement strategies for review and enforcement of NCII global policy.
- Develop policy knowledge and product expertise to desgin and implement core strategies and iteratively improve enforcement operations
- Lead projects involving multiple-stakeholders with the ability to improve abuse detection systems and mitigate user harm.
- Collaborate with stakeholders across T&S and other cross-functional teams such as Product, Engineering, Policy and Legal.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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