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Legal Billing and Operations Analyst

GoogleAustin, TX, USA; Chicago, IL, USA
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Chicago, IL, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in project management, operations, finance, or a related field.

Preferred qualifications:

  • Experience in vendor management/legal operations.
  • Experience with legal matter management or e-billing software.
  • Experience with Google suite of products.
  • Understanding of law firms or corporate legal department matters and billing management.
  • Ability to prioritize and execute on numerous projects simultaneously.
  • Excellent verbal and written communication and organizational skills.

About the job

As a Legal Billing and Operations Analyst, you will help in managing end-to-end matter and spend operations by working with our Global Affairs team, law firms and legal vendors, and other internal teams (e.g., accounts payable, finance, engineering, invoice review team, etc.) to ensure processes and systems are running smoothly. You will use your communication and problem-solving skills to effectively collaborate with stakeholders at all levels and job functions. You will be highly organized, with attention to detail and you will also have an understanding of how corporate legal departments and law firms work. You will be self-initative and can recognize where processes and systems can be improved and will take the initiative to improve them. You value excellent customer experience and are highly adaptable to change.

The US base salary range for this full-time position is $81,000-$116,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Serve as a subject matter expert for Global Affairs’ matter management and e-billing processes and systems.
  • Engage and onboard new firms/legal vendors. 
  • Serve as an escalation point for our legal bill help and invoice review teams.
  • Resolve escalations for internal and external inquiries regarding engagements, matters, invoices, budgets, and overall billing data.
  • Identify issues, bugs, and feature requests and coordinate with technical support teams to resolve them.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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