Technical Program Manager, Network Operations
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Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- 5 years of experience in program management.
- Experience with customer engagement, customer-facing, network design, network connectivity, teamwork, process capability, reporting, technology sales and operational support systems.
Preferred qualifications:
- 5 years of experience managing cross-functional or cross-team projects.
- Experience with network configuration and operational analysis.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
The Regional Network Service Management Lead is a strategic player-coach role within the newly established Global Submarine Networks (GSN) operating organization. This position is the foundational architect for how GSN moves from infrastructure construction to service delivery and management operating models.
In this role, you will design the build-to-operate and service-to-handover frameworks, ensuring that as new subsea cable systems reach commercial acceptance, they are seamlessly integrated into a governed, compliant, and customer-centric operational model. This role requires a hybrid expertise in telecommunications (Subsea/Optical) and IT Service Management (ITIL/Enterprise IT).
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Collaborate with team members and stakeholders to understand or identify defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
- Prioritize program goals, understand and translate other stakeholders needs into program goals and prioritized deliverables with minimal assistance, and contribute to decisions on prioritizing goals and deliverables.
- Define the scope of projects and develop, execute, or manage project plans for supported programs.
- Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
- Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain and enhance business, operational, and management dashboards.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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