Product Communications Manager
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in public relations, media relations, or communications.
Preferred qualifications:
- Experience piloting new technologies or workflows and ability to navigate ambiguity and adapt to a fluid digital landscape.
- Knowledge of AI tools and ability to bring critical thinking and insights into building communications that reflect industry perspectives.
- Understanding of how to prompt and refine AI outputs to draft content frameworks, conduct landscape research, or summarize documents.
- Ability to think, plan, and execute on multiple projects simultaneously in an organized fashion.
- Ability to work and maintain good judgement in fluid environments, as well as ability to escalate appropriately.
- Excellent communication skills.
About the job
As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.
As a Product Communications Manager, you will have the opportunity to develop creative ways to inform and build preference for Google’s wide-ranging AI products. You will work alongside cross-functional colleagues from marketing, policy, legal and others, to present narratives, launches, and more.
Your responsibilities will be focused on all forms of owned communication platforms including media relations and briefings, blogs and social platforms and will include presenting, planning, and executing events. Using your excellent communication skills, you will translate technological data and present in an appropriate fashion for consumers, technologists and other stakeholders.
We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.
Responsibilities
- Advocate an AI-first mindset. Integrate generative tools into your daily workflow to enhance creativity, improve operational efficiency (e.g., drafting, translating, formatting), and drive data-backed storytelling, while upholding Google’s AI Principles.
- Represent a key business or product area, acting as a spokesperson. Craft and implement communications plans aimed at enhancing the reputation of our products.
- Manage agencies for the programs by defining objectives, identifying key tasks or work streams, providing content, and establishing and monitoring budgets.
- Manage editorial inquiries and requests for information release. Promote the most favorable angle of the story and work with the journalist to provide additional information.
- Coordinate and facilitate interviews and review briefing materials to prepare key spokespeople for cross-functional communications, coaching executives on Public Relations (PR) and external communications.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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