Vendor Manager, Operations
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Minimum qualifications:
- Bachelor's degree in Business, a quantitative field, or equivalent practical experience.
- 10 years of experience in vendor strategy and operations, either in vendor management (working at the client) or in vendor delivery (working at the supplier).
- Experience in change management, with a focus on productivity.
- Ability to travel up to 20% of the time, as required.
Preferred qualifications:
- Experience utilizing data analysis to generate insights, influence executive stakeholders, and drive decision-making.
- Experience leading complex, high-value agreement and structuring sophisticated commercial agreements.
- Experience managing global operations with evidence of driving substantial year-over-year improvements in productivity, efficiency, and overall value creation through initiatives.
- Understanding of process improvement methodologies (e.g., Lean, Six Sigma).
- Knowledge of applying automation principles and technologies (e.g., RPA, workflow automation) within an operational context.
- Excellent problem solving and quantitative skills.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Our Vendor Management Operations (VMO) team plays a pivotal role in shaping and optimizing the company's global extended workforce capabilities. We are responsible for the lifecycle of our vendor partnerships encompassing strategy formulation, partner selection, advanced performance management, governance, and the integration of innovative technologies. We partner deeply across all business units, ensuring our vendor ecosystem functions as a powerful engine for competitive advantage, efficiency, and scalable growth.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Develop, articulate, and implement comprehensive, long-term global vendor and location strategies aligned with overarching business goals and market dynamics.
- Lead complex, high-value agreement, structuring innovative commercial models (e.g., outcome-based, gain-sharing) that drive optimal value, performance, and alignment.
- Develop and implement plans to address underperforming vendors. This includes the ability to analyze input Key Performance Indicators (KPIs) to identify root causes and drive performance improvements.
- Drive transformational improvements in vendor operations by proactively identifying, evaluating, and building business cases for the application of Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and other automation technologies.
- Collaborate strategically with key internal stakeholders across functions (e.g., Sales, Engineering, Finance, Product, Legal) to deeply understand their evolving needs and ensure vendor capabilities and solutions are tightly aligned.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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