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Mixed-Methods UX Researcher, YouTube TV and Sports

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in an applied research setting (e.g., product or academic), or similar.
  • Experience in both qualitative and quantitative research methodologies, including interviews, usability testing, diary studies, and survey design and statistics.
  • Experience working with consumer facing streaming or subscription services.
  • Experience with research methods (e.g., usability, studies, contextual inquiries, one to one interviews, unmoderated research studies).

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
  • Experience with interactive TV or streaming product subscriptions.
  • Experience analyzing large datasets and working directly with logs-based analysis.
  • Experience working in the professional sports industry.

About the job

Come contribute to the future of Connected TV experiences on YouTube! At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $129,000-$185,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions. 
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project. 
  • Drive ideas to improve products and services through research-driven insights and recommendations. 
  • Lead teams to define and evaluate product, service, ecosystem impact. 
  • Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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