Account Executive, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of industry experience in stakeholder management, sales, sales pitching, and customer engagement.
Preferred qualifications:
- Knowledge of traditional and online marketing strategy and tactics, and products across all digital advertising product areas.
- Knowledge of all compete platforms.
- Knowledge of the local market with excellent analytical skills.
- Demonstrated ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.
- Ability to think strategically about complex issues and develop recommendations and action plans.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As an Account Executive, you will work with your respective set of advertisers to shape their business growth and strengthen long-term relationships. You will drive scalable product adoption and business growth. In this role, you will anticipate how decisions are made at C-level, explore and uncover the business needs of customers, and understand how our range of product offerings can grow their business. You will set the goal and strategy for how their advertising can reach users, drive growth for the book of business, and win share of wallet for Google.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Manage a portfolio of customers alongside account managers to consistently deliver against goals, while prioritizing and delivering an outstanding sales experience to customers.
- Establish credibility with executives and serve as a trusted consultant to optimize and expand their advertising investment, by understanding business drivers, identifying opportunities for growth, managing risks, and creating multi-quarter plans for sustainable business growth.
- Coach peers proactively in the organization to create skills that drive customer growth and contribute to overall team success.
- Collaborate with cross-functional teams to enable customer growth.
- Drive business growth, long-term partnerships, business planning and strategy, review, and education for customers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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