Account Strategist, Google Customer Solutions, SBS Engage (English, Spanish)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Spanish fluently to engage with clients in the region.
Preferred qualifications:
- Experience with Google Ads solutions in Measurement, Creatives and Media strategy.
- Experience in business with a focus on proactive problem-solving and organizational excellence.
- Ability to analyze data to prioritize a book of business and deliver comprehensive post-sale reporting for external customers.
- Ability to develop relationships with C-level executives and key stakeholders, leveraging business acumen to align solutions with client needs and objectives.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
In this role, by conducting regular phone consultations and business pitches with a large portfolio of clients, you will establish relationships. To operate in a changing environment, reaching for ambitious business and productivity goals, you will use your business, problem solving and objection handling skills. Providing Google-caliber solution selling, partnership management and analysis to deliver successful business outcomes, you will use your influencing and relationship-building skills. You will uncover the business needs of Google's key clients and achieve their marketing objectives while driving incremental revenue deals through our industry leading advertising solutions using your commercial acumen.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
- Engage and influence key customer stakeholders by leading meetings to uncover marketing goals and Key Performance Indicators (KPIs), translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate value to customers while maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, handling objections to achieve business growth goals.
- Analyze campaign data to ensure performance is accurately tracked and deliver measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified opportunities to drive future customer growth and build pipeline.
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